Terms of Use — Jlance

These Terms of Use ("Terms") govern your access to and use of Jlance, the AI-powered managed project execution platform ("Jlance", "we", "us"). Jlance is a stand-alone product licensed under Jentry Infinite Limited (RC 9623613), a company registered in Nigeria ("Jentry Infinite"), which owns the Jlance technology and brand. When you use Jlance, your agreement is with Jlance. By creating an account or using Jlance, you agree to these Terms.

1. Relationship to the Jentry Infinite Master Terms

Jlance is a stand-alone product licensed under Jentry Infinite Limited. These Terms sit under the Jentry Infinite Master Terms of Service & Use Policy, which applies to every product licensed under Jentry Infinite. If these Terms conflict with the Master Terms, the Master Terms prevail unless these Terms expressly say otherwise.

2. What Jlance does

Jlance lets businesses and individuals ("Clients") submit problems and projects, and have them scoped, planned and delivered with the help of vetted specialists ("Experts"). Jlance manages the process: AI-assisted scoping, matching, milestone tracking, quality review and payment handling.

Jlance personnel use an administrative portal to oversee projects. Admin access is limited to Jlance staff and authorised partners.

3. Eligibility and accounts

You must be at least 18 years old and able to enter a binding contract. When you sign up, you confirm that you meet this requirement.
If you sign up for an organisation, you confirm you have authority to bind it.
Information you give us must be accurate and kept up to date.
You are responsible for your credentials and for all activity under your account. Tell us promptly if you suspect unauthorised access.
One person, one account, unless we agree otherwise in writing.

Age. Jlance is not intended for anyone under 18. If we learn that an account belongs to someone under 18, we may suspend or close it.

4. How a project works

Submit. The Client describes the problem, goals, budget and timeline.
Scope. Jlance produces a project brief, milestones and an estimate, using AI and human review.
Approve. The Client approves the brief and pays the first milestone, where applicable.
Deliver. Jlance assigns Experts and manages delivery against milestones.
Review. The Client reviews each deliverable and accepts it or requests revisions.
Close. The project closes when all milestones are accepted and paid.

Experts are independent contractors. They are not employees, agents or partners of Jlance or of the Client.

Timelines and estimates are good-faith projections, not guarantees.

5. Changes to scope

Any change to scope, deadline or price must be submitted as a change request and approved through the platform before work on it starts. Work outside the approved brief may be charged separately.

6. AI features

Jlance uses artificial intelligence to draft briefs, estimates, summaries, matches and other outputs.

AI outputs can be wrong, incomplete or out of date. Review them before relying on them.
Outputs are not legal, financial, medical or other professional advice.
Where a human review step is shown on the platform, it supports the output but does not guarantee accuracy.
Do not submit personal data, credentials or confidential third-party information to AI features unless the project genuinely needs it.
You must not try to extract system prompts, bypass safeguards, or use AI features to produce unlawful or harmful content.

How your content is processed by AI providers is explained in our Privacy Policy.

7. Fees and payments

Fees are shown in the approved project proposal, in [currency], and are exclusive of taxes unless stated.
Payments are processed by third-party payment providers. We do not store full card details.
Client payments may be held by Jlance and released to Experts as milestones are accepted. [Confirm the holding and payout model with your payment provider and counsel.]
Jlance deducts a platform fee of [x%] from Expert earnings. Experts are responsible for their own taxes.
Overdue amounts may pause work on the project. Late-payment charges of [x%] may apply.

8. Review, acceptance and refunds

Clients have [5] business days to review a delivered milestone. Silence after that period counts as acceptance.
Each milestone includes [2] rounds of revisions within the approved scope.
If a milestone is not delivered, or materially fails the approved brief after revisions, the Client may request a full or partial refund of the unreleased amount for that milestone.
Funds already released for accepted milestones are not refundable, except where required by law.

9. Disputes between users

If a Client and an Expert disagree on a deliverable, raise it through the platform. Jlance will review the evidence and decide how to proceed, including whether to release, hold or refund milestone funds. This process does not limit your legal rights.

10. Expert obligations

Experts confirm that:

their profile, skills and credentials are true;
deliverables are their own original work or properly licensed, and do not infringe anyone's rights;
they will keep Client information confidential and use it only for the project; and
they will not use Jlance to find Clients and then take the work off-platform to avoid fees, for [12] months after first introduction.

11. Intellectual property

Client ownership. On full payment, ownership of the deliverables created specifically for the Client passes to the Client. Jlance will procure the necessary assignments from Experts.
Pre-existing and third-party materials. Experts and Jlance keep their pre-existing tools, templates and know-how, and the Client receives a non-exclusive licence to use them as part of the deliverables. Open-source and third-party components stay under their own licences.
Jlance platform. Jlance, including its software, workflows, prompts, design, branding and documentation, is owned by Jentry Infinite and operated under licence from it, and is licensed to you, not sold. We grant you a limited, non-exclusive, non-transferable, revocable licence to use Jlance as these Terms allow. Nothing in these Terms transfers ownership to you. Jlance and the Jlance logo are trademarks of Jentry Infinite.
Your content. You keep ownership of what you upload. You give Jlance a limited licence to host, process and display it to operate Jlance and deliver your project.
Feedback. We may use feedback you give us to improve Jlance without obligation to you.
Portfolio use. We will not publicly show a Client's project as a case study without the Client's written consent.

12. Confidentiality

Jlance and Experts will protect non-public Client information with reasonable care, use it only to deliver the project, and disclose it only to people and service providers who need it, as described in our Privacy Policy, or where the law requires. This does not apply to information that is public through no fault of ours or that we already lawfully held. Jlance may require Experts to sign a separate non-disclosure agreement.

13. Acceptable use

You must not:

break the law or infringe anyone's rights;
post false, fraudulent, abusive, discriminatory or harassing content;
impersonate others or misrepresent your skills or affiliation;
scrape, copy, reverse engineer or resell any part of Jlance;
probe, attack, overload or bypass security on the platform;
upload malware or harmful code;
send spam or unsolicited promotions through the platform; or
use another user's information for anything other than the project.

14. Third-party services

Jlance relies on third parties such as payment processors, hosting providers and AI model providers. We are not responsible for their services, but we choose them with care and require appropriate protection of your data.

15. Beta notice

Jlance is an early-stage product. Features may change, be limited or be removed, and the service may be interrupted. We work to avoid data loss, but you should keep your own copies of important files and deliverables.

16. Suspension and termination

You may close your account at any time once open projects are settled. We may suspend or terminate your access if you breach these Terms, create risk for other users or Jlance, or if the law requires. On termination, amounts owed remain payable, and clauses that by nature should survive (including payment, IP, confidentiality, disclaimers, liability and governing law) will survive.

17. Disclaimers

Jlance is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, including fitness for a particular purpose, uninterrupted service, or that AI outputs or Expert deliverables will meet your expectations or be error-free.

18. Limitation of liability

To the fullest extent the law allows, Jlance is not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill. Our total liability for any claim connected with a project is limited to the fees you paid for that project in the [12] months before the claim arose. Nothing in these Terms limits liability that cannot lawfully be limited, including for fraud or death or personal injury caused by negligence, or removes any rights you have as a consumer under Nigerian law.

19. Indemnity

You will cover Jlance against third-party claims and reasonable costs arising from your breach of these Terms, your content, or your unlawful use of Jlance.

20. Privacy and cookies

Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies. They form part of these Terms.

21. Changes

We may update these Terms. For material changes we will give notice by email or in the platform at least [14] days before they take effect. Continuing to use Jlance after that date means you accept the updated Terms.

22. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. The parties will first try to settle any dispute in good faith. If that fails, the dispute will be referred to [mediation / arbitration under the Arbitration and Mediation Act 2023 / the courts of Lagos State]. [Confirm with counsel.]

23. General

These Terms, the Master Terms, the Privacy Policy and the Cookie Policy are the whole agreement between you and Jlance. If a clause is unenforceable, the rest stays in force. Failure to enforce a right is not a waiver. You may not assign your rights without our consent; we may assign ours as part of a restructuring or sale. Neither party is liable for delay caused by events beyond its reasonable control.

24. Contact

Jlance, licensed under Jentry Infinite Limited (RC 9623613), Abuja, Nigeria. Email: contact@jentryintl.com.